QualityKiosk named managed service partner for UAB’s enterprise testing center of excellence

Supporting UAB's digital transformation through AI-driven, automation-first quality engineering to enhance customer experience, operational resilience, and regulatory compliance.

QualityKiosk Technologies, provider of AI reliability, AI assurance, and agentic engineering services, announced its appointment as the managed service partner for United Arab Bank (UAB) to establish and operate the bank’s enterprise-wide Testing Center of Excellence (TCoE).

The strategic partnership supports UAB’s ongoing digital transformation strategy by strengthening enterprise quality engineering capabilities and advancing the bank’s vision of delivering secure, resilient, and seamless digital banking experiences. Through the implementation of a centralized Testing Center of Excellence, UAB aims to standardize quality engineering practices, accelerate technology delivery, enhance customer experience, and reinforce governance across its technology landscape.

The TCoE will be driven by an automation-first quality engineering framework, leveraging structured governance, standardized processes, and outcome-based delivery models. Through this approach, QualityKiosk will embed quality across the software development lifecycle, enabling continuous testing, intelligent automation, and performance engineering.

“UAB’s vision for a centralized, enterprise-wide TCoE reflects a strong commitment to delivering consistent, high-quality digital banking experiences. We are proud to partner with UAB in this journey, bringing our automation-first quality engineering approach to ensure accelerated delivery, stronger compliance, and consistent customer experiences at scale.” said Maneesh Jhawar, CEO, QualityKiosk Technologies.

“This partnership with QualityKiosk supports the next phase of UAB’s digital transformation by strengthening our enterprise quality engineering capabilities,” said S V Padmanabhan, Chief Information Officer, UAB. “Through a centralized Testing Center of Excellence and an automation-first approach, we are accelerating innovation, enhancing customer experience, strengthening operational resilience, and reinforcing governance across our digital ecosystem to support our long-term business objectives.”

“At UAB, our focus is on building a more agile, efficient, and future-ready operating model that supports our digital transformation ambitions. The Testing Center of Excellence is an important step in that journey, helping us drive consistency, strengthen quality governance, enhance operational efficiency, and create a scalable foundation for continued innovation across the bank,” said Dr. Abdulla Altaee, Chief Operating Officer, UAB.

The initiative will help strengthen application quality across UAB’s digital banking channels, accelerate technology delivery, improve operational efficiency, optimize testing processes, support regulatory compliance, and establish a scalable quality governance framework aligned with the bank’s continued growth.

This engagement reinforces QualityKiosk’s leadership in delivering AI-driven, automation-first quality engineering solutions for global BFSI clients, while supporting UAB’s vision of delivering seamless and secure digital banking experiences.